Warranties Registration Form

Firenzo woodfires are fully guaranteed against defects in materials and workmanship for a periood of TEN years (*FIVE years for Coaster) from date of purchase for the steel firebox, top castings, cast door and insert fascias. All other parts e.g. metal doors, kiln bricks, door glass, seals, air supply components, paint finishes, hot water heaters etc. are covered for ONE year.

This warranty does not apply if the woodfire is incorrectly installed, tampered, abused or neglected during normal domestic use and also excludes normal wear and tear.

We guarantee to repair or replace defective parts at the discretion of the manufacturer, Hewitsons Limited, with no cost to the purchaser.

Thank you for purchasing a Firenzo Fire. Please complete this form to register your purchase.

First Name *
Last Name *
Email Address
Street Address *
Suburb *
Town/City *
Post Code
Dealer Name *
Dealer Location *
Date of Purchase *
Firenzo woodfire model purchased *
Serial Number *
Have you owned one of our woodfires before? *
When did you last purchase a woodfire?
What was the main reason for selecting to purchase a Firenzo woodfire?
Do you have any comments or suggestions?